Spa Etiquette at Karma Seven Day Spa
Mobile Phones
To respect the wishes of all our guests, we ask that you set your mobile phones to vibrate or silent mode during your visit. If you are anticipating an important phone call, we kindly request that you speak in a quiet voice to avoid disturbing other guests. Please note that cell phone use is not permitted within the spa premises.
We appreciate your understanding and adherence to our spa etiquette, as it contributes to a serene and harmonious atmosphere for all visitors. Thank you for choosing Karma Seven Day Spa as your destination for relaxation and well-being.
Spa Etiquette at Karma Seven Day Spa
Appointments
At Karma Seven Day Spa, we highly appreciate punctuality, as it ensures that you can fully enjoy your service while also avoiding inconvenience to our other valued guests. We kindly request that you arrive on time for your appointment, and we encourage you to come 15 minutes in advance. This extra time allows you to indulge in some of our complimentary wine or other beverages, complete our guest pre-treatment form, and relax before your scheduled service.
It’s important to remember that we have carefully reserved that specific time for your appointment, prioritizing your comfort and relaxation. If, for any reason, you arrive late, we will do our best to perform the treatment within the remaining allocated time.
To secure your appointment, we will request a credit card or gift certificate number at the time of booking. However, you have the flexibility to settle the payment for your services on the day of your appointment using cash, check, credit card, or a gift certificate.
Your understanding and cooperation are greatly appreciated. We look forward to providing you with a fantastic spa experience at Karma Seven Day Spa, and we thank you for choosing us to meet your wellness and relaxation needs.
Cancellations
Due to the individualized nature of the services we offer, our service providers prepare treatment rooms and services in advance for each patient. To ensure all our guests begin their treatment on time and receive the full spa service experience, we request that you notify us if you will be unable to make your appointment. We reserve the right to charge for appointments not canceled within this period. We do our best to provide a confirmation text, email, or both the business day before your scheduled appointment. These notifications are a courtesy, and not receiving one does not excuse an absence by a patient. If you are scheduling an appointment for the next day and there is not a 24-hour gap in between making the appointment and the actual time of service, you must call by the end of the day before the scheduled time to cancel To cancel or re-book your appointment, we require 24 hours notice for any single service and 48 hours notice for any multiple or package services. Full-service charges will be applied if you fail to contact us or do not show up for your appointment.
Children
At Karma Seven Day Spa, we uphold a minimum age requirement for receiving spa services. Guests must be at least 12 years of age to enjoy our treatments. To ensure a peaceful and comfortable environment for all our clients, we kindly request that children under the age of 12 do not enter our treatment rooms.
For the safety and well-being of the children, we insist that those under 12 are accompanied by an adult who is not receiving services. It is important that an adult supervise them at all times during their visit to the spa.
We recommend arranging suitable childcare arrangements before your visit to Karma Seven Day Spa so that you can fully immerse yourself in a relaxing and rejuvenating spa experience without any concerns.
Your cooperation and understanding are greatly appreciated, and we look forward to providing you with a serene and enjoyable spa visit. Thank you for choosing Karma Seven Day Spa for your wellness and relaxation needs.
Gratuities and Services
A 20% gratuity or service fee will be added at check-in for packages of 3 or more services.
For services that are heavily discounted (anything that’s more than 25% off), we recommend tipping the full price of the service.
Body Treatment
For body scrub, body mud, and/or steam, we recommend you bring a bathing suit. We will provide a complimentary disposable bathing suit if you prefer. We also have simple bathing suits for purchase.